Privacy Policy

1. Information We Collect

• Contact details you share with us (name, phone number, email).
• Event details (date, venue, city, preferences, budget range) needed to prepare quotations and deliver services.
• Messages you send via forms, WhatsApp, email, or phone.
• Basic technical data (device/browser, approximate location, usage logs) that may be collected automatically by the website.

2. How We Use Your Information

• To respond to inquiries and provide quotations.
• To plan, manage, and deliver decoration services for your event.
• To communicate about bookings, schedules, changes, and payment details.
• To improve our website and service experience (analytics and feedback).

3. Sharing of Information

We do not sell your personal information. We may share limited information only when necessary to provide services (for example, with venue coordinators or vendors involved in your setup) or when required by law.

4. Cookies & Analytics

Our website may use cookies or similar technologies to improve performance and understand usage. You can control cookies through your browser settings.

5. Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We keep your information only as long as needed for business purposes, legal requirements, or resolving disputes.

7. Your Choices

• You may request correction of inaccurate contact details.
• You may request deletion of your information where applicable, subject to legal/operational requirements.
• You can opt out of promotional messages by informing us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact

If you have any questions about this Privacy Policy, please contact us via the contact page.